Support

The best way to get help is to email support@brievly.app. Let us know your device (iPhone or Android), your app version, and what happened — a screenshot helps us understand quickly.

Brievly turns a photo of a paper letter into a clear summary: who sent it, what it means, what you need to do, and by when. Snap a letter, wait a few seconds, and you'll get the summary plus any deadlines.

• Snap — photograph the letter (multiple pages are fine).
• Understand — read the plain-language summary, translated into your language.
• Act — add deadlines to your calendar, ask follow-up questions, or draft a reply.

If a scan doesn't come out well, these usually fix it:

• Lay the letter flat on a dark, non-shiny surface.
• Make sure the whole page is in frame and in focus.
• Avoid glare and harsh shadows.
• For a multi-page letter, add every page before you analyse it.

Scanning and understanding your mail is free. Brievly Premium unlocks unlimited letters, calendar reminders, follow-up questions, and reply drafting.

Subscriptions are billed by Apple or Google, and you can cancel any time:

• iPhone/iPad: Settings → your name → Subscriptions → Brievly → Cancel.
• Android: Google Play → profile → Payments & subscriptions → Subscriptions → Brievly → Cancel.

Switched phones or reinstalled? Open Brievly and use Restore Purchases to get Premium back.

Your mail is yours. Brievly is hosted in the EU and never uses your letters to train AI. You can read the full Privacy Policy at brievly.app/privacy.

You can delete a single letter, or your whole account and all its data, from inside the app at any time. The steps are at brievly.app/delete-account.