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Terms

Terms of Service

Last updated: 21 June 2026

These terms are the agreement between you and Brievly for using the app. They cover what Brievly does, what it doesn't, what we expect from you, and the limits of what we can promise.

By creating an account or using Brievly, you agree to them. If you don't, that's okay — but please don't use the app.

The short version

  • Brievly helps you understand your mail. It's a smart assistant, not a lawyer, accountant, or doctor.
  • AI can get things wrong. For anything important, check the original letter and the deadlines yourself.
  • Brievly is free to try; unlimited scanning and the extras need a subscription, billed through the app stores.
  • Your letters are yours. We only use them to run the service, and never to train AI.

Who you're agreeing with

What Brievly is — and what it isn't

Brievly takes a photo of a physical letter and uses AI to give you a plain-language summary, the action it thinks is required, and any deadlines it spots. It's built to make scary paperwork less scary.

It is not a substitute for professional advice. A summary from Brievly is not legal, financial, tax, medical, or official advice, and it isn't a guarantee that a letter has been read completely or correctly. AI can misread, mistranslate, or miss something — including a deadline.

For anything that matters — a payment, a legal notice, a medical letter, an official deadline — always read the original document and, if in doubt, speak to a qualified professional. You remain responsible for your own decisions and obligations.

Who can use it

You must be at least 16 years old to use Brievly. By using it, you confirm you are, and that the information you give us is accurate.

Your account

You sign in with Apple, Google, or an email and password. You're responsible for keeping access to your account secure. Let us know promptly if you think someone else has gained access.

Using Brievly responsibly

Brievly is for reading mail you're allowed to read. When you use it, you agree that:

  • you have the right to scan and process the letters you upload;
  • you won't use Brievly for anything unlawful, or to process someone else's mail without a proper basis to do so;
  • you won't try to break, overload, reverse-engineer, or abuse the service or the AI behind it.

Your letters stay yours

You keep all rights to the letters and content you put into Brievly. You grant us only the limited permission we need to store and process them in order to provide the service to you — for example, sending an image to our EU-based AI to be read. We do not use your content to train AI models, and we don't share it for advertising. See our Privacy Policy for the full picture.

Premium and billing

Brievly is free to download and try. Brievly Premium, a paid subscription, unlocks unlimited scanning along with extras such as one-tap calendar reminders and drafted replies.

  • Subscriptions are sold and billed through the Apple App Store or Google Play, under their terms. We never see your payment details.
  • Subscriptions renew automatically until you cancel. You manage and cancel them in your App Store or Google Play account — not by deleting the Brievly app or your Brievly account.
  • Refunds are handled by the app stores under their own policies.
  • Prices and the features included in Premium may change; we'll give notice of material changes, and changes won't affect a term you've already paid for.
If you're a consumer in the EU, you may have a statutory right to withdraw from a purchase. Because Brievly delivers digital content immediately, you may be asked to agree that this right ends once the service begins. Your mandatory consumer rights always remain unaffected.

Availability and changes

We work hard to keep Brievly running well, but we provide it "as is" and can't promise it will always be available, error-free, or uninterrupted. We may update, change, or discontinue features over time.

Our responsibility — and its limits

Nothing in these terms limits liability that can't be limited by law — including liability for death or personal injury caused by negligence, for intent or gross negligence, or under mandatory consumer-protection law.

Beyond that, and to the fullest extent the law allows: Brievly is a convenience tool, and we are not liable for losses arising from relying on an AI summary — such as a missed deadline, a misread amount, or a misunderstood letter. Always verify important details against the original document.

Ending the agreement

You can stop using Brievly and delete your account at any time (see our account-deletion guide). We may suspend or close an account that breaks these terms or misuses the service.

Changes to these terms

We may update these terms as Brievly grows. If we make material changes, we'll let you know in the app or by email. Continuing to use Brievly after that means you accept the updated terms.

Governing law

Brievly is available worldwide, but this agreement is governed by the laws of Germany, without affecting any mandatory consumer-protection rights you have in your own country of residence. The EU provides an online dispute resolution platform at ec.europa.eu/consumers/odr; we are otherwise happy to sort out any issue with you directly.

Questions

Anything unclear? Email hi@brievly.app and we'll explain.